Job Summary:
- The Chief Operating Officer – Education (COO – Education) will be a key leader in establishing and scaling a new educational business. Reporting directly to the CEO – Education, the COO will oversee the operational setup of the organization, including
- the management of the current school in operation and the planning for future expansion. This role is ideal for a strategic, hands-on leader who thrives in a start-up environment and is passionate about building systems, processes, and teams from the ground up.
Responsibilities:
Operational Leadership and Setup
- Work closely with the CEO to establish and refine the operational vision for the education business.
- Develop and implement operational processes and systems for the current school, ensuring effective day-to-day functioning.
- Lead the setup of all necessary administrative and operational frameworks for the school, including student services, staff management, curriculum delivery, and facilities operations.
- Collaborate with school leadership to ensure effective implementation of organizational policies and procedures.
- Act as a key decision-maker on operational challenges, resolving issues quickly to minimize disruption to the educational process.
Strategic Planning and Implementation
- Collaborate with the CEO – Education to develop short-term and long-term strategic plans for the growth and expansion of the education business.
- Play a central role in the creation of policies and procedures that will be scalable for future schools, ensuring consistent quality across the schools.
- Support the CEO – Education in evaluating potential locations for future schools and help develop a blueprint for expansion.
Resource and Budget Management
- Oversee the development of the school’s budget, ensuring cost-effectiveness while delivering high-quality educational experiences.
- Manage resource allocation across the school’s operations, including staffing, facilities, technology, and supplies, with a focus on efficiency and sustainability.
- Prepare financial reports for the CEO – Education, tracking expenditures, budget forecasts, and ROI on operational investments.
Team Building and Human Resources
- Collaborate with the CEO – Education in recruiting, training, and onboarding staff for the new school, ensuring
- alignment with the institution’s values and educational mission.
- Foster a positive organizational culture focused on teamwork, innovation, and excellence in education.
Compliance, Accreditation, and Legal Setup
- Ensure that the school complies with local, state, and federal regulations and accreditation standards.
- Work with legal and regulatory authorities to ensure proper licensing and registration of the school.
- Develop internal policies and procedures to maintain a safe, secure, and compliant environment for students and staff.
Technology and Infrastructure Development
- Oversee the setup of technology infrastructure, including school’s management information systems, administrative software, and communication tools.
- Identify and implement technology solutions that enhance both the educational experience for students and operational efficiency for the school.
- Plan for scalable technology solutions that will support the growth of the organization.
Stakeholder Engagement and Communication
- Develop and maintain strong relationships with key stakeholders, including students, parents, staff, local communities, and regulatory bodies.
- Support the CEO – Education in public relations efforts and represent the organization at local events, conferences, and other networking opportunities.
- Establish clear communication channels to ensure transparent and timely information sharing between leadership, staff, and families.
Performance Monitoring and Continuous Improvement
- Implement key performance indicators (KPIs) to monitor and measure the success of the school’s operations, focusing on student outcomes, operational efficiency, and financial performance.
- Continuously assess operational processes and implement improvements based on feedback from stakeholders, industry best practices, and performance data.
- Work with the CEO – Education to establish quality assurance mechanisms for maintaining high standards as the organization expands.
- At any time, Sunsuria can review, at its discretion, the job roles and responsibilities according to its strategy.
Requirements:
- Bachelor’s degree required; a Master’s degree in Education Administration, Business Administration, or a related field is preferred.
- At least 10 years of leadership experience is required, preferably in educational management or operations.
- Demonstrated success in setting up or scaling operations, with experience in multi-location educational institutions or a similar industry.
- Strong leadership and organizational skills, with the ability to build and lead teams in a new, fast-paced environment.
- Excellent strategic planning and problem-solving skills, with a focus on operational efficiency and sustainable growth.
- Proficiency in budgeting, financial management, and resource allocation.
- Knowledge of educational regulations, accreditation processes, and best practices.
- Familiarity with educational technology tools and systems.
- Strong communication and interpersonal skills, with the ability to engage and motivate a variety of stakeholders.
- Willing to work on weekends to support school events or business activities, if applicable.
- Willing to travel domestically and internationally for business purposes.