Position Summary:

• The Property Manager is responsible for the overall management, operation, and maintenance of the shopping mall to ensure efficient day-to-day operations, tenant satisfaction, safety, and asset value enhancement. The role involves overseeing facilities management, coordinating contractors, managing budgets, and ensuring compliance with statutory and safety requirements.

Responsibilities:

Property & Facilities Management

• Oversee daily operations and maintenance of the shopping mall, including common areas, building services, and infrastructure.
• Ensure all mechanical, electrical, plumbing, HVAC, fire protection, and civil works are properly maintained.
• Plan and supervise preventive and corrective maintenance programs.

Tenant & Stakeholder Management

• Act as the primary point of contact for tenants regarding property-related matters.
• Coordinate tenant fit-out works and ensure compliance with mall guidelines and regulations.
• Address tenant complaints and operational issues promptly and professionally.

Contractor & Vendor Management

• Manage and supervise service providers such as security, cleaning, landscaping, and maintenance contractors.
• Monitor contractor performance and ensure services meet agreed standards and SLAs.
• Review quotations, prepare work orders, and verify completed works.

Financial & Budget Management

• Prepare and manage operational budgets, including maintenance and service costs.
• Monitor expenses and control costs while maintaining service quality.
• Review invoices and recommend payments in line with approved budgets.

Health, Safety & Compliance

• Ensure compliance with local laws, building codes, fire safety regulations, and environmental standards.
• Conduct regular safety inspections and risk assessments.
• Implement emergency response and evacuation procedures.

Reporting & Documentation

• Prepare regular operational, maintenance, and incident reports.
• Maintain accurate records of assets, maintenance schedules, and statutory certifications.

Requirements:

• Bachelor’s Degree or Diploma in Property Management, Civil Engineering, or a related field.
• Minimum 3 years of relevant working experience in property or facilities management, preferably in shopping malls, commercial buildings, or mixed-use developments.
• Strong technical knowledge of building systems and civil works.
• Familiarity with local regulations, safety standards, and statutory requirements.

Skills & Competencies

• Strong leadership and organizational skills.
• Excellent communication and interpersonal abilities.
• Problem-solving mindset with attention to detail.
• Ability to manage multiple tasks and work under pressure.
• Proficient in MS Office and property management systems.